Frequently asked questions

What comes with the suit box?

The box is supplied empty and flat-packed. Outfits, flowers and decorations shown in the styled images are not included. Name vinyls are sold separately.

Do I apply the vinyls myself?

Yes. All vinyls are supplied separately for you to apply. Instructions for assembly will be sent after purchase.

How much is delivery?

£4.95 per UK mainland order. Usually dispatched the next working day.

Can I buy name vinyls without a box?

Yes. Name vinyls can be bought on their own.

When will my order be dispatched?

Usually dispatched the next working day. This is when your order leaves us, not when it arrives.

Where do you deliver?

We deliver to UK mainland addresses. Enter your postcode at checkout to check availability. If you are unsure whether we can deliver to you, please contact us before ordering.

Does the suit box arrive assembled?

The box is supplied flat-packed. Our photographs show it assembled.

Can I change or cancel my order?

Please contact us as soon as possible with your order number. For personalised vinyls, we will help before production begins where reasonably possible. See Delivery & Returns for our cancellation and returns policy.

Where should I send a return?

Please contact us before returning an item so we can provide the correct return instructions and address.